Dedicated professional services are included with our products, to ensure that our customers get maximum benefit from our solutions. Our consultants are experienced professionals who keep implementation timescales as short as possible, whilst ensuring a very high level of user adoption and satisfaction.

Implementation Services

Each customer has a dedicated consultant who will assist them during their entire use of our solution.

Our consultants are not only experienced in implementing IT solutions, but they also are very knowledgeable with regards to our customers' specific business challenges. Therefore your dedicated consultant will help you achieve a quick and efficient implementation of our solution, following a proven methodology, and ensuring the platform meets the specific requirements of your project and organisation. 

Training Services

We have developed a range of training services to ensure that users get up to speed with our solutions in the shortest possible time, and our customers achieve a faster return on their CTSpace investment. 

We offer :

• training courses for standard users
• training courses for administrators
• training courses for your internal Trainers

We can also build training schedules to meet your specific requirements.

We offer our training solutions either on-site in a traditional classroom mode, or a Web-Based solution which enables your project team to train at their own pace. Read more.

Strategic Services

Our team of industry and business process solution consultants bring their experience and expertise in recommending best practices to optimise your solution. Examples of these services include:

• Process Optimisation - optimisation of your processes through the use of our collaboration technology 
   
• Measurement Metrics - follow the progress of, for example, document approvals  or document production on the whole project (due date, remaining days, etc.)
   
• Assistance to write your procedures

The advanced use of our solutions is a key factor in our customer satisfaction. Our experienced team is available to assist you in these activities.