Contact Support
At CTSpace, Customer Support is our highest Priority. We have a dedicated support team available, in your time zone and speaking your language, to assist all users.
- In some countries, because of the number of customers, we provide separate phone numbers and email by product.
- Whichever way you interact with us, either via phone, email or online, your request will be logged and tracked in our CRM system until final resolution.
- We can also provide you with access to our customer support portal in order to enable you to track your requests directly. If you are interested, just email your local support, via the details below.
If you would like to contact us via our online support request form please click here.
Alternatively please contact your local support team from the list below.
Customer Support - contact details:
UK
(8:00am GMT to 6:00pm GMT, Monday to Friday)
US
CW, PARAGON, ProjectNet and FusionLive Support
(6am to 6pm PST, Monday to Friday)
T: 415 778 2790
E: support-us@ctspace.com
Cimage DM, NovaManage and Fusion Support
(8:30am to 6:00pm EST, Monday to Friday)
T: 713 267 2367
E: support@cimagenovasoft.com
France
(9:00 am GMT+1 to 6:00pm GMT+1, Monday to Friday)
T: +33 (0)1 44 67 24 24
Germany
(8:00am GMT+1 to 6:00pm GMT+1, Monday to Friday)
T: +49 (0) 69 2222 34063
E: support-deutschland@ctspace.com
United Arab Emirates
(8:00am GMT+4 to 10:00pm GMT+4, Sunday to Sunday)
T:+44 208 2322 593
E: support-cw@ctspace.com
Poland
(8:00am GMT+1 to 6:00pm GMT+1, Monday to Friday)
T: +48 22 3003 882
E: support-polska@ctspace.com
Spain
(9:00 am GMT+1 to 6:00pm GMT+1, Monday to Friday)
T: +34 918 295 171
Further Information
Visit our Datasheet download area to access more information about our solutions.