Training Services

At CTSpace we have developed a range of training services to enable users to familiarise themselves with our solutions in the shortest possible time. This enables our customers to achieve a faster return on their CTSpace investment.

Our user training solutions are available in three formats: on-site in a traditional classroom session or via an interactive WebConference session. Users can also access our free online tutorials on our YouTube Training Center, and train at their own individual pace.

Courses have also been developed, for Administrators, to provide a greater understanding of the system. An advanced "Super Admin" course is also available which includes an Administrator's Toolkit.

Classroom Training - 3 hours*

FusionLive classroom training is ideal at the start of the project or for larger groups of users requiring training. The classroom environment gives users the chance to interact with their project team as well as FusionLive.

We have designed a course where the users are able to login into a live training site gain practical first hand experience of how to use FusionLive. The classroom training can be held either onsite in the customer's training facility or offsite at a facility provided by CTSpace*

Web Conference Training - 2 hours

Similar in content to classroom training, FusionLive web conference training is an interactive one to one session delivered via a web conference session. This is ideal for new users joining a project or for project teams with only individual users requiring training.

Administrator Training - 1.5 hours

The Administrator training is available for both Company & Workspace Administrators who have already been through basic training. It will provide them with a greater understanding of the administration functions that are available throughout FusionLive.

Super Administrator Training - 1 Day

Spend the day with one of our FusionLive Experts and receive two Excel toolkits to help you with the day to day administration of the system.

This training package is ideal for Workspace Administrators. They will spend the day learning about the administration of FusionLive, along with best practice ideas & an introduction to additional features which may be of use to their project. They will also receive two web service toolkits as well as in depth training on how to use them.

FusionLive Document Management Excel Toolkit

This administration toolkit pulls together and automates a number of time consuming folder administration functions. These are; the creation of complete folder tree structures, the manipulation of and amendments to the access rights of multiple folders and the bulk pre-registration of documents within a FusionLive Workspace. The toolkit streamlines these tasks and makes their execution considerably more efficient and easy to perform.

This toolkit has been integrated into Excel, as most users are familiar with this interface. Having the functionality available through excel enables these tasks to be performed and validated offline prior to the live updates being performed. As the Document Management Administration Toolkit has been configured to have web access capability, a capability that enables it to perform secure transactions directly with FusionLive, there is no need for the Administrator to be logged into the FusionLive application when performing administrative tasks.

Workspace Directory Export Toolkit

This Excel Toolkit bundle enables the administrator to export completed data sets from a workspace directory into a specially developed and configured Excel spreadsheet.

The following data will be available in the spreadsheet:

  • All participating organisations and their number of users
  • All user groups, which groups the users belong to and how the group has been employed within the workspace
  • A full list of all active users and their details including; Username (passwords are not supplied) The Excel Toolkit bundles provide both users and Administrators with the ability to execute their responsibilities on FusionLive in a far more efficient and effective manner.

* This is provided at an extra cost.
** 1.5 hours if completed in one session.

© 2011 Idox Group